This is a hosted process that a group of people agree to follow to achieve a desired goal. This process can take several forms including coaching, mediation, mentoring, and consulting. Desired goals can include decision-making, information gathering, learning, problem solving, collaboration building and intervention.
Facilitation involves the roles of facilitator and producer working together. A facilitator manages the people, conversation and the tracking towards goal attainment. The producer manages the process, technology, time management and people’s skill levels towards goal attainment.